Within our normal business hours (Monday to Friday, 9.00 a.m. – 6.00 p.m. HK time, UTC+8), you can use any of our real-time communication channels to seek assistance from our client support team.

LiveChat on our website
Simply click on the LiveChat button on our website to open a window and start chatting with our trilingual client support staff.

WeChat public account
Scan the QR code below to join our WeChat public account.

Then click to initiate a conversation with our Chinese-speaking client support staff.

Phone support
You are also welcome to call us at +852 2590 6588 for assistance. Clients in China can call our toll-free number, 4001 203 095.